SMB IT Support & Managed Services | Concerto Networks
SMB IT Partner • Detroit & Nationwide

Your Outsourced
IT Department.

Stop worrying about tech issues and focus on growing your business. We provide predictable, enterprise-grade IT support, cybersecurity, and infrastructure scaled specifically for small and medium businesses.

Small Business Team using Concerto Networks IT Support

SMB IT Solutions

Everything a growing business needs.

One vendor. One predictable monthly invoice. Endless peace of mind.

IT Help Desk Support Detroit

24/7 IT
Help Desk

Always On Support for Your Team

Stop acting as the office IT person. Our dedicated, expert technicians are available around the clock to resolve employee tech issues instantly. We handle password resets, software glitches, and hardware failures so your team remains productive and focused on core business.

Cybersecurity Services Detroit

SMB
Cybersecurity

Enterprise Protection, SMB Budget

Protect your business with enterprise-grade security scaled for SMB budgets. We provide comprehensive, proactive monitoring, advanced email filtering, regular employee phishing training, and robust ransomware defense. Secure your sensitive data and maintain compliance without the crippling cost of a breach.

Phone Systems Detroit

Cloud Phone
Systems

Professional VoIP Communications

Upgrade your communications with modern, cloud-based VoIP phone systems. Keep your remote, hybrid, and in-office teams seamlessly connected utilizing intuitive mobile apps, professional auto-attendants, and scalable call routing. Enjoy crystal-clear audio quality while significantly reducing your monthly telecom overhead.

Managed Wi-Fi Detroit

Managed
Wi-Fi & Networks

No More Dead Zones

Eliminate frustrating dead zones and drops with our reliable, high-speed managed wireless networks. We design and support secure, segmented networks for both guests and employees. From router installation to continuous optimization and proactive troubleshooting, we ensure your connectivity never falters.

Security Camera CCTV Detroit

Camera
Systems

Protect Your Physical Assets

Protect your physical assets, inventory, and staff with our intelligent security camera solutions. Access high-definition video feeds securely from your mobile device anywhere in the world. We offer comprehensive installation, cloud storage management, and continuous system maintenance for total peace of mind.

AI Solutions Detroit

AI
Solutions

Do More With Less

Do more with less by integrating custom AI solutions into your daily workflow. We automate repetitive administrative tasks, streamline data entry, and optimize business processes. Give your team back hours of valuable time every single week to focus on sustainable growth.

Why SMBs Trust Concerto Networks

We believe small businesses deserve the same proactive technology strategies as fortune 500 companies, without the exorbitant costs. Here is how we make it happen.

Predictable Monthly Costs

No more surprise IT bills. Our flat-rate managed services mean you can budget your technology expenses exactly.

Rapid Response Times

When systems go down, you lose money. Our Detroit-based team responds instantly to keep your business running smoothly.

Your Strategic IT Partner

We don't just fix broken computers. We act as your vCIO, planning your tech roadmaps so you can scale efficiently.

Frequently Asked Questions

Common questions from growing businesses about our managed IT and infrastructure services.

What is the difference between Cat6 and Fiber, and which does my business need?

Cat6 is a standard copper cable ideal for connecting everyday office devices like computers and phones over short distances. Fiber optic cable uses light to transmit data much faster over long distances, perfect for connecting server rooms or buildings. We audit your specific needs to recommend the right mix for speed and budget.

Do you handle multi-state project management for expanding businesses?

Yes. For businesses opening new branches or relocating across the country, we serve as your single point of contact. We manage the low-voltage cabling, internet provisioning, equipment setup, and long-term IT support consistently across all your locations nationwide.

What exactly is included in your Managed IT Services?

Our managed IT covers everything required to keep your business running smoothly. This includes 24/7 helpdesk support for your employees, proactive network monitoring, cybersecurity software, automated data backups, and strategic IT consulting to plan for future growth—all for one predictable monthly fee.

We already have an internal "tech guy." Can you still help us?

Absolutely. We frequently partner with internal IT staff in a "co-managed" arrangement. We can take over the tedious day-to-day helpdesk tickets, network monitoring, and cybersecurity alerts, freeing up your internal expert to focus on high-level software integrations and critical business operations.

How quickly do you respond to tech support requests?

We pride ourselves on rapid response times. Critical network-down emergencies are addressed immediately, and standard employee support tickets are typically answered within minutes. Because our dedicated helpdesk team is available 24/7, your team never has to wait to get back to work.

Ready to Simplify?

Schedule your free consultation today. Let's discuss how we can take the IT burden off your shoulders.

Free IT Network Assessment
Clear, Predictable Quoting
Cybersecurity Gap Analysis